Having read
the chapters about interaction design; everything from how to start working to
how to decide on a prototype, I can safely say that creating a smooth design
can be a difficult task and something that can be achieved in a number of ways.
The reading
in the book starts by explaining four common approaches to working with design which
are: user-centered design (UCD) where you always keep in touch with the users
throught development, activity-based design where you focus on the task that
your design needs to achieve, systems design where a functional system is the
end goal and the users will need to adapt if they wish to use it effectively,
and finally genius design a work form that is highly controversial since it
heavily relies on the designers intuition and knowledge of “what users want”
rather than asking them.
When doing
research for your design you need to, in general, decide upon what your end
goal is and what you need to research to get there (a.k.a your hunt statement) and then decide what
method of research you want to conduct; qualitative research (a subjective
choice of a small group of research candidates) or quantitative research (a
more objective method since you use a much larger amount research candidates).
After that it is important to consider how you choose your research candidates,
what questions to ask or what activities you want them to perform.
Having
collected a sufficient amount data you now need to make more choices, this time
on how to analyze your data, and what you can do with that data. In short you
need to organize your data into structures, search for patterns and work step
by step until you know what elements need to be incorporated into your design
and what your ideal user looks like.
The texts on ISO-standards for ergonomics
regarding visual display terminals and human-centered design for interactive
systems gives a great insight into what attributes to focus on when designing
using vague data. Lastly the text on UCSD (user-centered system design) felt
like a great complement to working with classic UCD since the user focus
remains until the systems life cycle ends. Though UCSD can be a chore to follow
there is potential in using it. Something I would like to discuss more is
genius design, does it really work is it a fluke?
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